FAQ

We have reference projects in many countries. With the permission of customers who have purchased machines from us, we can provide their contact information so that you may visit their factories.

You are also welcome to visit our company and see our machines running in our factory. We can arrange pickup from a nearby station in our city.

Our company and products have been certified by recognized certification authorities.

Yes. We can design machines according to your specific requirements, including materials, power, filling type, bottle types and other production requirements.

At the same time, our engineers provide professional recommendations based on many years of industrial experience.

We provide high-quality machines with a 2-year warranty and lifelong technical support.

Before delivery, the machines are tested continuously for more than 8 hours. We also provide testing videos for your review.

We use standard export packaging. Major products are packed in export plywood cases, while smaller products are packed in thick cartons. This helps ensure product integrity and safety during transportation.

After you complete the required preparation, including water resources, electricity, air supply and production materials, you can contact our sales team.

We will arrange engineers to install the machines and train your employees. Normally, after your preparation is completed, you can work with our sales team to arrange the engineer’s visa. Our engineer can normally arrive within 10–15 days after the necessary arrangements are completed.

Normally, the production time is around 30–60 days. The exact production time depends on the type of machine you order.

Shipping time depends on your destination port and shipping arrangement.

Depending on your machine order, we will send one or two engineers to your plant. Installation and commissioning normally take about 10–25 days, depending on the project scope and equipment.